Privacy Policy
Effective date: October 31, 2026
Stitch Culture Embroidery, LLC, doing business as Stitch Culture Made ("we," "us," or "our"), is a custom embroidery business based in Anna, Texas. This policy explains what information we collect through www.stitchculturemade.com, how we use it, and your choices.
By using our website or submitting a quote request, you agree to the practices described here.
Information we collect
Information you give us. When you request a quote, contact us, or place an order, we may collect:
Your name, email address, and phone number
Your business, school, team, or organization name
Project details, such as items, quantities, colors, embroidery locations, and dates needed
Logos, artwork, and other files you upload or email to us
Your preferred way to be contacted
Anything else you choose to include in a message, email, call, or social media message
Information collected automatically. Our website is hosted by Squarespace. When you visit, Squarespace may automatically collect technical information such as your IP address, browser type, device type, pages viewed, and referring website. This is collected through cookies and similar technologies to keep the site working, secure, and measurable.
Artwork you share. You are responsible for making sure you have the right to use any logo or artwork you send us. We use your artwork only to quote, prepare, and produce your order.
How we use your information
To respond to your quote request and answer your questions
To prepare quotes, design proofs, and produce your order
To contact you about your project by email, phone, or text, based on your preference
To arrange delivery or pickup
To keep business, tax, and accounting records
To maintain, secure, and improve our website
We do not send marketing emails unless you choose to receive them, and you can unsubscribe at any time.
How we share your information
We do not sell or rent your personal information. We share it only when needed to run our business:
Service providers that help us operate, such as Squarespace (website hosting and forms) and our email provider. They may use your information only to provide services to us.
Suppliers, when needed to source the garments for your order. We share only the order details they need, such as items, sizes, and quantities.
Legal reasons, if required by law or to protect our rights, our customers, or the public.
Payments
We accept cash and card payments. If you pay by card, your payment is handled by a third-party payment processor. We do not store your full card number.
Cookies
Squarespace uses cookies to run the site and understand how visitors use it. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.
How long we keep information
We keep quote requests, order details, and artwork for as long as needed to complete your order, handle reorders, and keep required business records. You can ask us to delete your information sooner, as described below.
How we protect information
We use reasonable measures to protect your information, including the security features of the services we use. No website or email system is completely secure, so please do not send sensitive information, such as card numbers, through our forms or by email.
Children
Our website is meant for adults placing orders. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us, and we will delete it.
Your choices
You may ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you. Email us at the address below, and we will respond within a reasonable time.
Links to other websites
Our site links to other websites, such as Instagram and Facebook. They have their own privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Stitch Culture Embroidery, LLC (Stitch Culture Made), Anna, Texas support@stitchculturemade.com